Customer Comments

We appreciate your visit to our site! We would be very grateful if you would please take a minute to post a comment about our service, our “treasures” or let us know about an item you might be searching for. Thank you!

If you would like to add a comment, please contact us.

Hi Darlene!

All is well, arrived late yesterday. The bracelet exceeded my expectations! I could have went with Ebay, even had a discount coupon with them, but your excellent photos tell me exactly what I’m getting at a better price! No waiting,condition surprises or deadbeats either. I’ll be shopping with you from now on!

Sincerely, Sharon from Columbus

****

I am absolutely delighted with the bracelet I purchased from Darlene.   Her   website was a pleasure to view – each piece was clearly depicted with any faults clearly pointed out.   Her emails were friendly and knowledgeable and the piece I choose arrived extremely well packed and very promptly.   Darlene’s website has some lovely pieces – I will visit the site regularly and buy with confidence.     – Aleisa Blank, Auckland, New Zealand

****

Darlene, I received the plique-a-jour pin today.   Wow!   It could not be more fantastic.   Absolute perfection. Thank you! I’ll be back.   🙂 Myra from MO

****

Dear Darlene, earrings arrived today, in one piece, look fantastic. many, many thanks again.   Absolutely brilliant service and pieces. I bless the day I found your site.   Thanks – Sandra from Australia

****

My best friend met Darlene at a show in Atlanta. She called me immediately when she came home and told me of Darlene’s site.   I’ve been most impressed with the quality of her jewelry and her knowledge.   I purchased a stunning rose gold locket with a faceted carnelian shield upon the front.   I receive daily comments on this piece as I rarely take it off. Living in a home filled with antiques I feel as though I should wear something vintage as well.

Darlene’s jewelry gives me that ability, and to think that each piece has a special history, an energy that goes back to many owners from an unknown past.   I will forever visit her site.   I look forward to getting my new (Victorian)   buckle ring off layaway     – Melanie H from Arcadia, FL

****

This was a perfect buying experience in every sense of the word!   I love my little doll and think the world of Darlene!   This is a lovely site and I will continue to check back often.
Lara from TX

****

I have been purchasing from Darlene for some time and have been impressed by her range, service and prices. would not consider using another site, I normally buy only from dealers here in Aust. so that I can see what I am purchasing, with Darlene, I feel as confident as buying here. I recommend her site with confidence.
Sandra P. of Adelaide, Australia

I have been extremely pleased with all of the pieces that I have purchased from Darlene. The items were exactly as she described them, which I greatly appreciate, and she has an extensive knowledge of antiques, especially jewelry, which she is willing to share with her customers. I am very leery of buying on-line, and only buy from Darlene and another dealer with the same high standards.
Nancy C. from NJ

Outstanding quality antique jewelry, excellent transaction, and very speedy delivery !!!   Thanks !!!
Barbara

There are two kinds of knowledge – that which we know, and that which we know where to find. What a gold mine of information is contained in the two new books on cameos and mourning jewelry you are handling.       Now we can enjoy the mentoring you provide us in your descriptions, plus have the books to learn for ourselves. Naturally, all this new-found knowledge will make it impossible to resist your beautiful items!
K. Smith from KY
Buying one of Darlene’s treasures is a triple treat: 1) you become the proud owner of a long-sought or unique piece of jewelry you know no one else will be wearing, 2) you enjoy the compliments you receive and have all of the historical information from Darlene’s descriptions to sound like an expert, and 3) you get the pleasure of corresponding with Darlene.     Amy K from NYC

I have been buying from Darlene for some six years now, and having dealt with dozens of other dealers, I can truthfully say that Darlene is one of the best. I always know that not only will I receive a beautiful object, but that I am dealing with an honest and fair person whose integrity I can trust. I have recommended her site to my friends, who have also become happy customers. It doesn’t get better than this! Keep up the great work, Darlene!   submitted by Laura F in CA

Dear Darlene-I can’t express how much I value and appreciate your expertise.   I’m very happy with the jewelry I have acquired from your excellent talents. As a visual artist concerned with a women’s life, I am thrilled with my purchases. Thank you for your unique talents and knowledge.

Sincerely, Katherine S in MN

Hi,   Thanks so much for the wonderful Georgian thin gold floral band.   It is a wonderful piece, and a very good price – actually all of your prices are astounding!!     Thanks again,   looking forward to buying from you Happy Thanksgiving!!

You will not find a more accommodating and kind person to deal with than Darlene. This is such a lovely set of jewelry and so quintessentially Victorian that in spite of it being in less than perfect condition, I am completely delighted with it. Darlene gave such detailed condition reports and so many enlarged pictures of every item that I knew exactly what I was getting.   In fact, the set is more beautiful in person.   She was a delight to deal with, promptly answering my many e-mails and spent a lot of time looking into shipping my parcel by the most cost-saving method. I look forward to being a repeat customer! THANK YOU SO MUCH DARLENE!!!
C. Mazowita   Ottawa Canada

THANK YOU,   DARLENE FOR ALLOWING ME TO ADD A WONDERFUL, ANTIQUE RATTLE TO MY GROWING COLLECTION.       IT IS EVEN BETTER THAN IN THE PICTURE.     YOU MADE PARTING WITH MY MONEY A VERY PLEASANT EXPERIENCE.       THANKS AGAIN, WENDY P.   ANDOVER MA
Dear Darlene, I’m very content with the lorgnette. What a smooth transaction. Excellent communication and packaging. No problems with customs because you indicated that it is an antique item. Thanks and best wishes from Amsterdam, Robert Kalma   Robert Kalma
Amsterdam, The Netherlands I really enjoy your site. As I said earlier, I have been visiting off and on for quite some time. I really like how you explain things so plainly – it appears that you don’t assume that we are all experts at antique jewelry. Being totally new, I truly appreciate how you list items. Also, your website is worded in such a way as that I feel comfortable with you (and therefore your business). I can tell that you are an honest, caring person and I feel very comfortable doing business with you. Overall, I think you are doing a really great job! Thanks again!!!
Sunni
Every piece of jewelry I’ve bought from Darlene has been a true piece of art as well as history. I love knowing the particular history of the pieces, and can always rely on a true detailed record. She has extraordinary taste and the prices are always excellent. She also happens to be extremely conscientious, extremely nice and very helpful. If I want to buy something very special for myself or a loved one, I always look at Darlene’s pieces first; her jewelry pieces are truly exquisite treasures.
Stacey Brody
New York, NY USA

Once again, Darlene, at Things Gone By, has helped me with a special jewelry purchase. The Wedgwood Mourning Cameo holds great significance for me, and Darlene went out of her way to find a suitable chain for it. She also helped with a lovely brooch purchase. I know I will find quality jewelry, at reasonable prices, and be assisted with my selections above and beyond any other seller. I check her site often, and enjoy browsing through the wonderful treasures. Thank you Darlene!
Paula Englert <>
Chesapeake, VA
GREAT WEBSITE!!!! I spent the whole afternoon and part of an evening on here.     There is just so much interesting stuff that you can’t tear yourself away.   I appreciate all the hard work that goes in to making a site this good.         John Mayer
johnmayer
New York, NY USA

I had been searching for at a very fair price. The transaction was prompt, gracious, and friendly; I could not have imagined how things could flow so smoothly! I am pleased almost beyond words, and heartily recommend this site.   Bless you, darlene!
marianne greig
woodhaven, michigan usa

There are special people who come into your life when most needed, and Darlene at Things Gone By has done just that for me. Having lost my beloved husband, I was searching for a special piece of jewelry to wear as a remembrance of our love. I knew nothing about Mourning Jewelry, so I was very fortunate to have found Darlene’s Website. Truly I found the best first! Darlene very kindly explained the symbolism involved in Mourning Jewelry, and helped me select a beautiful locket. She hand-carried my locket to Europe to have a Master Engraver inscribe it. Throughout this process, Darlene kept me informed with frequent e-mails. I now not only have a beautiful inscribed locket, but also a heart and cross mourning necklace. I am so grateful to have found Darlene, and her mother, Sarah ~ People of integrity, kindness and compassion. I feel honored to call them my friends. ~ ~ Paula Englert
Paula Englert
Chesapeake, VA

Another great transaction – I am DELIGHTED with my lapis necklace – it was a bargain and MUCH lovelier in person. THANKS!
Elaine Quinones
Beaumont, Texas

Juste une ligne, pour vous souhaiter une excellente année, en espérant vous voir bientôt parmi nous. J’espère que tout continue bien pour vous, malgré le contexte mondial. Amicalement . Anne et Jean-Louis
Anne Rambier, le Raincy, France

Darlene, You are a lovely person and have exquisite taste. My paste brooch is divine and I cannot wait until my next purchase. Thank you
Robin Grimes-Bloch
New York and Paris, France

Darlene– Thank you so much for updating me on the antique jewelry that comes available. We got back from skiing in Canada a couple of days before Christmas, so it was a pleasure to finally have a moment to catch my breath and to see the beautiful things that you are offering! In addition to mourning pieces, I am also interested in pique earrings, as well as ivory earrings. Some years ago I had an ivory cameo ring( it apparently was a button that had been beautifully mounted), but foolishly sold it! If you come across such a piece, I would be very interested in it. Like many folks, I appreciate your prices; your exceptional fairness in dealing with the public ensures that many of us who would not be able to continue our collecting–and wearing!– can do periodically do so without” breaking the bank.” I look forward to a long association with you.And can’t wait to see your friend’s book on memorial customs! Thank you for keeping me informed about the pieces in which I have expressed an interest. A joyous New Year! Diana
Diana Combs
B’ham, Alabama

Another super purchase. Excellent service, sent same day I ordered so I would have it for Christmas. Darlene is a great lady. Best service and site on the internet. Thanks. Jan
Jan anderson
El Paso, Texas USA

I’ve been looking for a sepia mourning ring for about a year and couldn’t find anything that has the quality that your merchandise has. I’m so glad that I found your site. It’s the best site on the internet.
Beverly Brengolini
Belmont, California U.S.A

Wonderful experience and a wonderful person. Thanks so much for having such quality items! I love my ring – and have gotten many compliments.
Jennifer Gilman
Centreville, VA USA

Darlene takes the time to get to know each of her customers and their personal tastes. She is kind enough to notify you if she comes across some pieces she thinks you might be interested in but always stipulates that you are under no obligation to purchase – an endearing quality of hers — there are no pressure tactics that so many business people employ/utilize nowadays – a rarity indeed! She takes the time to personalize each transaction and is truly dedicated and loyal to her customers. The jewelry Darlene offers is wonderful and even though her website has high quality, well-defined resolution, pictures just cannot depict the exquisiteness of her jewelry. I have never had to return a single piece of jewelry purchased from Darlene nor encountered any problems dealing with Things Gone By. She has terrific, friendly, helpful people assisting her. What you see is what you get – top-grade, beautiful jewelry. The only problem I have had, over the years, is that pieces I have purchased for “gifts” have remained in my possession, only because I did not want to part with them. Darlene also offers fair prices, unlike many jewelry stores who mark upward of 100%. This cannot be the case with Darlene — in fact, sometimes I cannot believe how she can offer some of these pieces at the prices she does. Before I found Darlene’s website, I was very skeptical & scared of doing business via the Internet but I know that when I go through Darlene at Things Gone By, I can be assured it’s a safe and secure place to do business and that I am dealing with a businesswoman of the utmost integrity. She has impeccable taste and an eye for exceptional jewelry and is unsurpassed by any others in this area. Although I am mainly a Jewelry Aficionado, I have looked and purchased a few other items from some of her other areas of interest and they too could not be better. I would recommend, and have, Darlene as a Businesswoman you would welcome doing business with.
Emily
Chicago, Illinois

Another perfect transaction. The Santa’s are wonderful. Very fast shipping. Super emails. Darlene is very friendly and helpful. Will continue to shop on your great website. Thanks Darlene. Jan
Jan Anderson
El Paso, Texas USA

Darlene is a wonderfully helpful person. I purchased a Mourning ring and couldn’t be more suprised how beautiful it was. The picture online didn’t do it justice. And I received it quickly. I will continue to purchase from her web site. She is Wonderful. Keep up the great items. Beth Holland Indianapolis, Indiana

Darlene Tzavaras has a selective eye for the discriminating collector. I have had multiple successful transactions with “Things Gone By” Antiques. Ed Borasio

Thank you for such excellent service. The Santa’s are perfect. Thanks for packaging it so well and sending it so quickly. Great communiction. A perfect transaction in every way. Thanks Darlene . Jan
Jan Anderson El Paso, Texas

What a great find!! You made my day! You have some of the most beautiful mourning rings I have ever seen ! I want them all. Thanks for the site. Donna
Donna M. Benson Louisville, Ky

This is my second posting of appreciation for Darlene, and I could post every week and still not be able to express how much she and her quality items plus terrific service mean to me. It seems like I have been a customer of Darlene’s forever, but probably about 6-7 years now. I am a collector of mourning jewelry and memorial art, and would not have anywhere near the wonderful collection I have without her. Not only has she obtained outstanding one-of-a-kind pieces for me, but her generous layaway policy has helped me to build my collection in a way that would otherwise be unattainable to me. She is more than a dealer to me, but a friend, and I tell everyone about her! I wouldn’t buy anywhere else, and she is the absolute BEST antique jewelry dealer in the business! Thanks for everything, Darlene!
Maureen DeLorme   Eureka, CA

It has been my pleasure to work with Darlene for over two years. She is a gracious and reputable businessperson who works hard to see that each transaction is seamless. Thingsgoneby.com is what every internet store should be–easy to access, clear photos with marvelous descriptions and plenty of great links. Thanks, Darlene!
Jackie, Southern California

Wonderful site…just found it. Will be back soon. Again and again.
Carol Raimondi, Mission Viejoc

darlene is the nicest person i have ever had the pleasure of speaking with. i placed an order for some earrings and had a question and was promptly answered by her even though she was on a buying trip, she took the time to assure me of my order. so, happy to know her even if only by email. the earrings by the way are gorgeous…… thank you for being so kind………
karen,   north arlington, new jersey

THANK YOU SO MUCH!   EXCELLENT CROSS.   I AM SO PLEASED I CAN’T EVEN BEGIN TO TELL YOU HOW MUCH!!!!!WONDERFUL E-MAILS, VERY FAST SHIPPING, GREAT PACKING AND SOME OF THE NICEST PEOPLE I HAVE EVER DEALT WITH!!!   I WILL BE A CUSTOMER FOR LIFE!!!!!!!!
Debra Greene   Cameron, N.C.

Darlene made my first major purchase on-line a great and positive experience. Thru our exchanges of several emails, I could tell that she is a person with integrity, honesty, and high standards. ‘Things Gone By’ is the most wonderful website of it’s kind. It is inviting and friendly, just like Darlene.
Lisa Smith
Bakersfield, CA USA – Saturday, March 30, 2002 at 11:08:18 (EST)

I have given your site to 5 friends…. it was great to meet you!!!
linda zatta
phila, pa usa – Monday, March 25, 2002 at 22:22:54 (EST)

Darlene’s wonderful items are top of the line in beauty and quality. She goes out of her way to accommodate customers like myself, in finding great things and in making fair and manageable financial arrangements. Her site is the Best!
Maureen DeLorme
Eureka, CA – Friday, March 22, 2002 at 19:32:42 (EST)

I Love Darlene! This Is the first thing that comes to mind when thinking of a comment. I first met Darlene at a show in Columbus, Ohio. We were set up in the same terrible building and it was so slow that I was out walking around the booths. Thank goodness for me that the show was slow or I would never have met her. I started my collection that day with a small pair of round jet mourning earrings. I went back later for the 20’s gold hoops. It was the hairwork that caught my eye of course. In the local shops and shows I have never seen better jewelry. I have been buying exclusively from Darlene since. I know I can trust her & she is more like a friend than a dealer. When once I lost a stone from a hundred year old necklace she insisted that she have it replaced for free even though it was not her fault. She sent me a golden baby ring when my first daughter was born! And just today I received the most fabulous piece of surprise jewelry in the mail, something she knew I would love & had phoned my husband about. I could go on and on about my satisfaction as a customer but I am more impressed with Darlene’s taste & personal style. I am glad to see this comment form so I can share my feelings about a great business woman!
Kathy Andres
Columbus, Ohio USA – Thursday, March 21, 2002 at 21:40:08 (EST)

I first met Darlene at the Atlantiques antique show when I was stopped dead in my tracks by a sight of her cases full of fabulous (and I do mean FABULOUS) mourning jewelry and art. We talked and talked in between her many excited and impressed customers and I was thrilled to make a new friend who was interested in the same exquisite and emotionally resonant antiques that had fascinated me for years. I go to Atlantiques just to see her (okay, I shop a little, too) and I even persuaded my family to give me a computer for Christmas so I could visit her site. Ignorance of computers can no longer keep me away from Darlene and her wonderful things! I’ve been reading the other comments from her customers and I can’t think of any better compliments to add than the praise for her expertise, high standards, honesty, kindness and generosity expressed by all who know her. She is truly unique and anyone interested in the things she deals in would be lucky to find her.
Noel Noblitt
New York, NY USA – Thursday, March 21, 2002 at 01:55:45 (EST)

I visit “Things Gone By” every week. I am a confessed Mourning Jewelry addict. In the two years that I have been buying from Darlene I have learned more about antique jewelry than I did in the entire 25 years of collecting prior to that. Darlene introduced me to Suffragette Jewelry and Halley’s Comet brooches. But her expertise in Mourning Jewelry is unmatched by anyone else in the field. Many of my best pieces have been purchased from “Things Gone By”. (Now you can see them in the new “Mourning Jewelry Museum”.) Darlene has a way of making her customers feel special by searching out the things we like best. And we like some weird things – Anchor Alert! I am sure she never sleeps. It’s a scary thing! When she is overseas on a buying spree, I can’t wait to ask her: “Did you buy me something?” I set my inner clock for her updates and —- it’s off to the races again to capture that special treasure that has my name on it. Thanks, Darlene – friendship and shopping, what could be more perfect? Fondly, JJ.
Judy Jay Mumma
San Antonio, Texas U.S.A. – Saturday, March 16, 2002 at 16:38:31 (EST)

This is, by far, my favorite online jewelry site. I love the layout of the site – it’s very user friendly and very classy, it has a very intimate and friendly feel to it. I have a story to tell about Darlene, to illustrate her impeccable taste, honesty and judgment. I collect Whitby jet and have always prided myself on having an eye for it. I am also extremely fussy about my jewelry – I like it to be as near mint and perfect as possible. One day I sent her a pair of beautiful ‘Whitby jet’ earrings which were, I thought, in near perfect condition. I was hoping she would sell them for me. Well, she emailed me to break the news that not only were they not jet but that there was something definitely not right about the way they had been made. She told me she had looked at them very carefully with a loupe and had also made a lengthy phone call to a another dealer she knew, to discuss them with her. I tell this story to illustrate just how scrupulous, hardworking and knowledgeable a dealer she is. You can always try your luck on ebay, but I’ve done that, and now I buy HERE!
Elaine Quinones
Beaumont, Texas USA – Friday, March 15, 2002 at 18:54:57 (EST)

Wonderful items and even better service ! What more could one want ?
Julia Logan
Charleston, SC – Thursday, March 07, 2002 at 19:49:58 (EST)

I have been purchasing items from Darlene for approximately three years and have NEVER been disappointed. I cannot stress enough her honesty and integrity, it is unquestionable. Every purchase I have made has been a real pleasure, and each item has surpassed my expectations from what the pictures show. Darlene has a knack for finding really wonderful quality pieces, and I have found her to be the most knowledgeable person I know with respect to “Hair Art and Hair Jewelry”. I look forward to many more transactions with Darlene at “Things Gone By.”
Sandra Johnson
Seminole, Florida USA – Wednesday, March 06, 2002 at 18:31:39 (EST)

Several years ago, I bought a Whitby Jet padlock bracelet from Darlene. I had no idea how important this purchase would turn out to be! For years I had dreamed of building a collection of *fine* antique jewelry; it was not until I found Darlene and her amazing website that this dream really got off the ground. Darlene has been instrumental in finding many one-of-a-kind, book and museum quality pieces for me and I cannot recommend her highly enough. Her “eye” and professionalism are surpassed only by her personal integrity and commitment to finding the BEST for her customers. I scour the Internet on a daily basis looking for unique, excellent quality antique jewelry, but the vast bulk of my collection has been purchased through Darlene. As a consumer, I have the choice of whom to trust and whom to buy from….I choose Darlene.
Laura Bingman-Swenson
Nederland, Colorado U.S.A. – Tuesday, March 05, 2002 at 15:35:40 (EST)